Our Most Frequently Asked Questions
About Our Texas Electrical Supply Store
We have compiled some of the most frequently asked questions that we get
at Excess Electrical for your convenience. If you have more questions
for our Texas electrical supply store, please
contact us at any time to inquire.
Who Is EEC?
EEC, Inc. is one of the largest after-market distributors of electrical
material including but not limited to PVC-coated and hazardous location
material. We carry a large inventory of new electrical products from nationally
recognized electrical manufacturer such as Appleton, Crouse-hinds, and others.
Does EEC, Inc. Sell Used Materials?
No, all of our products are brand new. They are mostly unopened in their
original manufacturer's boxes. We have a large selection of products
that have been bought directly new from renowned distributors.
What Is Your Return Policy?
When materials are shipped, as ordered, they cannot be returned without
our consent and will be subject to restocking charge. All returns should
be purchased from EEC Inc., and should be returned in the original manufacturer
boxes and or good resalable condition. EEC will not accept any returns
without prior authorization and RAPO (Return Authorization Purchase Order).
What if My Shipment Is Damaged or Missing Items?
Advise us at once of any errors or omissions. Damage claims for UPS and
FedEx must be reported to us immediately. Keep package, as is, for carrier's
inspection. Claims for damages or shortages for material shipped by common
carrier must be submitted to the carrier.
What Are Your Payment Terms?
We accept checks, wire transfer or use your charge account with us. Charge
accounts are net thirty days. 11/2% interest per month will be charged
to accounts that are more than thirty days past due.
What Is Your Rebate Policy?
All incentives related to sales volume will be issued to the Company in
the form of credit memos or check in accordance with the annual purchase
agreement. Volume incentive applies to customers with purchases of $100,000
or more per year per location. Checks will be issued within 45 days of
the year-end. Contact A.J. Jomaa to set your company with our rebate program.
What Is Your Policy on Gifts, Meals & Entertainment?
Any de-minims gifts, etc., such as Christmas gifts, birthday gifts, meals,
and entertainment will be less than $100 per month and will be only made
with the direct knowledge of the Company's top management. This is
separate from the rebate program.
To speak to a representative from our Texas electrical supply store, call
(713) 234-6162 today!